News Archive

The Water Meter Replacement Program

Beginning in January and continuing for the next 12-18 months, the City of Monroe Water Department will actively replace old-style water meters with new electronic meters.  When your old meter is removed, you will receive a bill based on the final reading.  Residents may need to submit a reading from the new meter until all of the meters in their area have been replaced.  At that time it will no longer be necessary for City residents to read their own meters.  The new meters will be read by the City electronically.  Each new meter has a number which corresponds to the address.  By simply driving by the residence, the meter reader receives a transmission from the water meter on his portable unit.  That portable unit is then downloaded into the City's new utility billing system.  

The City has hired an additional staff person in the Water Department.  Ed Turner will be responsible for the meter replacement program.  In most cases, he will need access to basements and crawl-spaces in your home.  Mr. turner will work flexible hours so that appointments can be made in the early evening or on Sundays in order to accommodate working families.  For safety and security reasons, Mr. Turner will be driving an easily recognizable City of Monroe vehicle, wearing a City of Monroe uniform, and will carry photo identification indicating that he is a City of Monroe employee.  thank you for your cooperation  as we aggressively undertake this water meter replacement project.


- as printed in the Monroe Messenger , Jan/Feb, 2000